DEALER PORTAL
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*** ENTIRE DEALERSHIP ON TEST MODE *** ALL PROACTIVE MONITORING IS PAUSED ***
TICKET ACTIVITY (30 DAYS)
TOTAL
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PROACTIVE
CLIENT CONTACT

Escalated

ESCALATED TO DEALER (30 DAYS)
TOTAL
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OPEN
SOLVED
CLIENT CONTACT BY SOURCE (30 DAYS)
PHONE CALL
SMS
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EMAIL
CHAT
FREQUENT DEVICES, TOP 3 (30 DAYS)
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FREQUENT CLIENTS, TOP 3 (30 DAYS)
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FREQUENTLY ESCALATED CLIENTS, TOP 3 (30 DAYS)
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Current Escalated Tickets: Loading
ID OvrC Account Name Reason for Ticket Requester On-Hold Until Date Created Last Updated
             
PARASOL DEALER FILES
PIONEER PROGRAM

Welcome to the Parasol Pioneer Program!

This program is intended for technicians and other individuals that wish to become experts in all things Parasol.

It will help you to better understand Parasol and the services that we offer to clients, thus empowering you to confidently sell, install, and commission systems efficiently. 

Upon completion of the program, and passing the quiz, the user will receive a Parasol certificate showing the date of completion as well as a Parasol T-Shirt. 

What’s covered in our training? Here is an overview of the modules each user will go through.

  • Part 1: OvrC setup using Parasol’s checklist.  How to call in and commission a customer.
  • Part 2: Life after installation. Learning the customer leave behind document.
  • Part 3: Best practices for understanding and selling Parasol’s services to existing clients.

 

This program takes on average 30 minutes from start to finish.

 

Click the Begin Course button below when you are ready for the challenge!

PIONEER VIDEOS

Welcome to the video section.

Below you will find the three videos that make up the Pioneer Program

After watching all three videos, proceed to the evaluation.

           
 

Video 1 -- Commissioning a new system with Parasol





Please note: Your progress will not be saved if you navigate away.
Once you start, please finish the quiz in its entirety or else you will have to start over.
PIONEER EVALUATION
You Passed!

Congratulations! You have passed the Parasol Pioneer Evaluation!

Your Score:

Below is a form to enter your shipping address. We will be sending you some Parasol goodies as a thank you for taking the time to become a Parasol Pioneer!

Shirt
Shipping Info
      
Low Score

Sorry, you did not pass the Parasol Pioneer Evaluation.

Your Score:

You can, however, make another attempt!

Program Completions

Who has completed the program already?

Check below!

    CLIENTS

        
    Test Name OvrC Account Plan Level Created Status
    PARASOL SUPPORT INFO
    PLEASE NOTE THESE RESTRICTIONS

    Your user level transfers between sites. If you are a standard user on your home site then you will be a standard user across all sites. Also, at this time, your email notification settings ONLY apply to your home site. You will not get email notifications for Multi-Site Accessible sites.